{{overview}} {{features}} http://www.softaculous.com/demos/GLPI http://www.softaculous.com/softwares/others/GLPI 224581134 http://www.glpi-project.org/ 10.0.19 81 16-07-2025 index.php 0.68 4.5.4

GLPI is an Information Resource-Manager with an additional Administration-Interface. As an ITSM and Asset Management tool, it is capable of managing both the company's software and hardware assets.

You can use it to build up a database with an inventory for your company (computers, software, printers, consumables, etc.). It has enhanced functions to make the daily life for the administrators easier, like a job-tracking-system with mail-notification and methods to build a database with basic information about your network-topology.

GLPI is released under the GNU/GPL version 2.

General

Multi-entity management (multi-location, multi-structure)
Multi-user support
Multiple Authentication System (local, LDAP, AD, Pop/Imap, CAS, x509…) and multiple servers
Multilingual management (45 languages available)
Permissions and profiles system
Notification system on events (consumable stock, expiry of contracts and licenses), customizable and by entity

Inventory

ITSM functionalities: inventory creation, maintenance and tracking of the entire company's data assets from a centralized console
Inventory's data import from one or several OCS Inventory, NG servers or with the FusionInventory plugins
Computer fleet inventory with management of its components, disk space and TCO management
Monitors' inventory with management of the connections to the computers
Inventory of the network hardware fleet with management of the connections to the devices (IP, Mac addresses, VLANs...)
Printer fleet inventory with management of connections to the computers and management of consumable associated and consumption and the thresholds of alarm
External devices inventory (scanners, graphical tables...) with management of the connections to the computers
Phone fleet inventory with management of connections to the computers
Software fleet inventory, with license and expiration dates management
Administrative and financial Information management (purchase, guarantee and extension, damping)
Management of the various states for the materials (in repair...)
Management of generic peripherals and monitors being able to be associated several computers
External bonds management towards other applications
History of the modifications on the elements of the inventory
Management of contracts, contacts, documents related to inventory items

Helpdesk

Incidents, requests, problems and changes management
Ticket creation through emails, end-user or technician interface
Ticket lifecycle (assignment, tickets scheduling, solutions, etc.)
Knowledge base and Frequently Asked Questions (FAQ)